How do i contact you with questions?
Call us at:
+48 697 099 999, +48 663 000 088
or send us an email:
What is and isn't covered under the warranty policy?
Defects in materials or workmanship are covered for 12 months.
Material refers to zippers, buckles and fabrics. Workmanship refers to seams, seam tape and construction.
Damage due to wear and tears such as rips, tears, abrasion or UV degradation, misuse or neglect is not covered under our warranty policy.
How long will it take to warranty repair my product?
Our typical turn-around time is six weeks after we receive your TuTu product.